What is Masato Dynamics?

Masato Dynamics is our in house division that creates, designs, engineers, and brings parts to life. We engineer parts for cars, mostly platforms that we believe are underrepresented in the automotive aftermarket scene. Some work we are doing currently: Full turbo intake piping for 2014-2018 Volvo S/V/XC60 T5, to increase airflow, decrease spool time, and increase horsepower. Oil filler cap for P1/P3/P2 V8 Volvos, aimed at adding a nice racing inspired touch to the engine bay while also using proprietary technology designed to minimize oil vapor collection points. Oil filler cap for fourth generation Toyota Tacomas, with form and function as described above Full catback exhaust for BMW 328i with the N52 engine, to decrease backpressure, increase airflow and increase horsepower. Anything you need that we don't offer, shoot us a message!

Privacy Policy

Masato Imports and Customs' Privacy Policy

Business Name: Masato Imports and Imports LLC
DBA/Brand Name: Masato Dynamics, Masato Detailing, Masato Imports, Masato Customs
Business Address: 112 Gunn Road, Keene, NH, 03431
Email: refinedradiancedetailing@gmail.com
Phone: 603-762-8272

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit forms, request services, or make payments.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:
Name, email address, phone number, billing address, shipping address, vehicle year/make/model/VIN, license plate, photos, messages, service requests, appointment details, and any other information you choose to submit.
Information collected automatically:
IP address, device type, browser type, operating system, pages visited, date/time stamps, referring website, approximate location, and similar technical or usage data.
Payment information:
Basic transaction details, amount paid, date of payment, invoice number, and limited card-related information handled by our payment processor.

2. How We Use Information

We may use the information we collect to:

Respond to inquiries.
Provide quotes.
Schedule or complete services.
Process payments.
Send appointment or service updates.
Provide customer support.
Improve our website and services.
Monitor security and prevent fraud.
Send marketing or promotional messages, if permitted.
Comply with legal, tax, or accounting obligations.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

Enable essential website functions.
Remember preferences and settings.
Measure site performance and traffic.
Support analytics.
Support marketing or promotional content.

You may control cookies through your browser settings if available. If you disable cookies, some website features may not work properly.

Some cookies may be placed by third parties such as Google Analytics / Wix / Meta / other providers. These third parties may use information in accordance with their own privacy policies.

4. Payment Processing

We use Wix Payments / Paypal / Venmo / CashApp / Klarna / Mercury Financial / Column, NA to process payments securely.

We do not store full card numbers or CVV codes on our personal servers.
Payment information is processed by our third-party payment provider.
If you save a card for future use, it may be encrypted, tokenized and stored by the payment provider.
Your use of payment services may also be subject to the payment provider’s privacy policy and terms.

We may retain limited transaction records such as name, invoice amount, service purchased, date, and last four digits of the card for[tax, accounting, fraud prevention, and customer service purposes.

5. How We Share Information

We may share information with:

Service providers: website hosting, payment processors, analytics tools, email systems, booking systems, CRM platforms.
Business partners: vendors, subcontractors, shipping companies, or service partners as needed.
Legal authorities: if required by law, court order, or to protect our rights.
Business transfers: if we merge, sell, or transfer part of our business.

We do not sell personal information for money.
We may share information for advertising or analytics purposes.

6. Data Retention

We keep information for as long as necessary to:

Provide services.
Maintain customer records.
Comply with tax, accounting, and legal requirements.
Resolve disputes.
Enforce agreements.

Typical retention periods may include:

Service inquiries: 3 years
Customer records: 3 years
Payment records: 5 years
Marketing contacts: until you opt out

7. Your Choices and Rights

Depending on where you live, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Opt out of marketing emails.
Withdraw consent to cookies or tracking.
Request information about how your data is shared.

To make a request, contact us.

We may need to verify your identity before completing your request.

8. Marketing Communications

If you sign up for updates or provide your contact information, we may send you emails or text messages about:

Promotions.
New services.
Special offers.
Appointment reminders.
Business updates.

You may opt out at any time by:

Clicking unsubscribe in an email.
Replying STOP to text messages.
Contacting us directly.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect information.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not intended for children under 13
We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do, we will update the "Last Updated" date above and post the revised version on our website.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us below.